Refund / Return Policy

Morinavo

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email support@morinavo.com with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Morinavo is operated by Shenzhen Jugen Import & Export Trading Co., Ltd.

Company Name: Shenzhen Jugen Import & Export Trading Co., Ltd.

Address: Room 307, No. 8, Weihoudi Lane 6, Buyong Community, Shajing Subdistrict, Bao'an District, Shenzhen City, Guangdong Province, China

Phone: +86 13645594720

Email: support@morinavo.com